Shipping policy

Shipping Policy

At The HAPPY Box LLC, we currently ship orders within the United States only.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Orders may take a few business days to process before they are shipped.

Shipping Rates and Delivery

Shipping rates are calculated and displayed at checkout based on the products in your order and your shipping address. Orders containing products with different shipping requirements may have combined shipping rates.

Estimated delivery times are provided at checkout. Delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be sent to the email address provided at checkout. Tracking may take up to 48 hours to update after the order has shipped.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order. If you enter an incorrect or incomplete address, contact us as soon as possible at murphysprospect@gmail.com. We’ll try to help before the order ships, but address changes aren’t guaranteed.

Lost, Damaged, or Delayed Orders

If your order is lost, damaged, or significantly delayed, contact us at murphysprospect@gmail.com with your order number. We’ll work with you and the shipping carrier to help resolve the issue.

Contact

For shipping questions, please contact us at murphysprospect@gmail.com.